COVID-19 Guidelines 2020

This information is to be posted on our website, social medial and to be provided prior to departure

Please read beginning to end. If anything is unclear, please ask for clarification

Transportation

Shuttle service will be suspended. Guests will be expected to self drive to the trail-head. We will meet guests at the Kicking horse river lodge where they will receive waivers and then follow us out to staging

Tours

We will be running two half-day trips (approx. 3hrs) departing at 10am and 2pm. Custom trips available upon request, subject to availability

*Groups will consist only of those living together or already travelling together and be no larger than five guest machines*

A copy of our mandatory waiver will be made available upon booking confirmation to allow adequate understanding of the document

Gear

All points of contact on our machines will be sanitized before and after each trip

Helmets and goggles will be sanitized after each use and never used more than once in a 24 hour period. Open faced helmets will be available upon request. Guests may supply their own safety gear as long as it meets industry standards (DOT approved). Bandannas or masks will be supplied for all guests to protect nose and mouth

There will be only one staff member handling safety gear

Guest expectations

Anyone displaying symptoms of COVID-19, which primarily displays as a persistent cough, will not be permitted on the premises. If you are sick, please stay home

If you have travelled outside Canada, you are not permitted on our premises until you have self-isolated for a minimum of 14 days

If you live in a household where someone is showing symptoms of COVID-19, please stay home

If you have underlying medical conditions, it is recommended that you stay home at this time

Physical distancing is required at all times (minimum of 2 meters). Failure to do so will result in the cancellation of the trip without refund

Anyone exhibiting dangerous driving, putting themselves or other guests at risk, will not be permitted to continue driving

Tours may be cancelled at any time at the discretion of the guide

Staff guidelines

Staff members must not come to work when displaying symptoms of COVID-19

Staff must maintain proper social distancing (two meters) whenever possible with regards to guests as well as other staff members

Staff must wash/sanitize hands before and after a tour

Staff have the right to refuse work they deem unsafe

In the case of a first aid scenario, staff must wear eye protection (goggles), respiratory protection (bandanna/mask) and a fresh pair of gloves. A bag valve mask should be used for ventilation whenever possible

Golden (BC)

We stage out of the town of Golden, B.C.

Golden is a small, semi-isolated mountain town and is home to many at-risk residents. Please be particularly vigilant adhering to social distancing, especially if travelling from elsewhere. Avoid staying overnight, shopping or any unnecessary contact with the local population. Please feel free to ask us where the most appropriate places are for supplies (fuel, food, etc)

Thank you and stay safe from the COA team